Shipping Policy
Last updated: 10 August 2026
Where we ship
We ship across India. We do not currently ship internationally.
Shipping charges, where they apply, are shown on the product page and again at checkout before you pay.
Some pincodes are not serviceable by our courier partners. If yours is not, you will see this at checkout before you pay. If a Cash on Delivery order is placed to a pincode we later find unserviceable, we will contact you within one working day and cancel it at no cost to you.
Dispatch time
Orders are checked and dispatched within 24 to 48 hours of being placed.
Orders placed on Sundays and public holidays are dispatched the next working day.
If an order is delayed beyond this for any reason, we will email you before the 48 hours are up and tell you why.
Delivery time
Once dispatched, orders typically reach you in 4 to 8 working days, depending on your pincode. Metro cities are usually at the shorter end of that range.
Delivery timelines are estimates provided by our courier partners and are not guaranteed. Weather, strikes, festival-season volumes and regional disruptions can extend them. We will keep you informed if we learn of a delay.
Tracking your order
A tracking link is emailed to you the moment your order ships. If you have not received it within 48 hours of ordering, write to support247@gmail.com and we will send it manually.
Cash on Delivery
Cash on Delivery is available across most Indian pincodes, subject to courier serviceability. Availability for your pincode, and any charge that applies, are confirmed at checkout.
If a COD order is refused at delivery, or remains undelivered after three attempts, it is returned to us. Repeated refusals may result in Cash on Delivery being disabled for that address.
If your order does not arrive
If tracking shows no movement for more than five working days, or the delivery window has passed, write to support247@gmail.com with your order number. We will raise it with the courier and come back to you within two working days.
If a shipment is confirmed lost in transit, we will send a replacement or issue a full refund — your choice.
Damaged or incorrect items
Please check your package at the time of delivery where possible. If an item arrives damaged, or is not what you ordered, tell us as soon as you notice at support247@gmail.com with photographs of the item and the packaging.
We will send a free replacement or issue a full refund, and we pay for the return pickup. See our Refund & Cancellation Policy for the full detail.
Contact
Anshul Sharma
Flat 201, LV Residence, Opposite Government Primary School, 18 Hosa Palya Main Road, Hosur Road, Bandepalya, Garvebhavi Palya, Bengaluru, Karnataka 560068
Email: support247@gmail.com
Hours: Monday to Saturday, 10am to 7pm IST