Contact Us

A real person reads every message. We reply within one working day.

Write to us

Email: support247@gmail.com
Hours: Monday to Saturday, 10am to 7pm IST

Our address

Anshul Sharma
Flat 201, LV Residence, Opposite Government Primary School, 18 Hosa Palya Main Road, Hosur Road, Bandepalya, Garvebhavi Palya, Bengaluru, Karnataka 560068

For order queries

Have your order number ready — it is in your confirmation email and starts with #. It gets us to an answer much faster.

For returns and replacements

Email support247@gmail.com with your order number and a line on what is wrong. No forms. If the item arrived damaged or is not what you ordered, attach a photograph and we will arrange a replacement or refund and pay the return shipping.

For anything about a product

If a product page does not tell you what you need — exact weight, bead count, dimensions, how to care for it — ask. If we do not know, we will say so rather than guess.

Grievance Officer

If a complaint has not been resolved to your satisfaction:

Anshul Sharma
Email: support247@gmail.com

Grievances are acknowledged within 24 hours and resolved within 15 days.